Legal Notice
Last Updated: April 18, 2025
- Site Publisher Information
The website aidiagme.com (hereinafter “the Site”) is published by Smart Medical Care Ltd
English Company (“Private limited company”)
- Registered Office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
- Registration Number (Companies House for England and Wales): 15309552
- Contact Email: contact@aidiagme.com
- AI DiagMe is a trade name of Smart Medical Care Ltd.
- Publication Director
The Publication Director of the Site is the legal representative of Smart Medical Care Ltd.
- Contact: contact@aidiagme.com
- Site and Data Hosting
- The Site and data related to AI DiagMe services, including processed health data pertaining to US users, are hosted by Microsoft Corporation via Microsoft Azure services on servers located within the United States. Microsoft implements robust security measures compliant with industry standards, including those necessary for HIPAA compliance where applicable.
- Purpose of the Site
- The Site aims to present and provide access to the AI DiagMe services. AI DiagMe is a software solution using artificial intelligence to simplify and explain the content of lab analysis reports (blood, urine, stool), to facilitate user understanding.
- Important: The AI DiagMe service is an informational and explanatory tool. It is not a medical device. The information and explanations generated by AI DiagMe do not constitute, under any circumstances, a medical diagnosis, medical interpretation of results, medical advice, treatment recommendation, or medical consultation. They do not replace, and should not delay, consultation with a doctor or other qualified healthcare professional, who are solely authorized to interpret your analysis results in their full medical context and make decisions concerning your health.
- Intellectual Property
All elements constituting the Site (text, graphics, logos, images, source code, etc.) and the AI DiagMe service (software, algorithms, structure of generated reports, etc.) are the exclusive property of Smart Medical Care Ltd or its partners, and are protected by UK, US, and international intellectual property laws. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the Site or service, by any means or process whatsoever, is prohibited without the prior written authorization of Smart Medical Care Ltd. Any unauthorized use will be considered an infringement and may be subject to legal action.
- Personal Data Protection
- Smart Medical Care Ltd is committed to protecting the privacy of its users and the confidentiality of their personal data, including health data. The processing of your personal data is governed by our Privacy Policy, accessible here, which details the types of data collected, the purposes of processing, legal bases, your rights, and how we ensure the security of your information.
- We use a de-identification process for lab analysis data before it is processed by our AI: directly identifying information (like name) is detected and removed from documents before AI analysis.
- In accordance with applicable data protection regulations (including GDPR and HIPAA principles), Smart Medical Care Ltd has designated a contact for data protection matters:
- Privacy Contact: Julien P.
- Contact: contact@aidiagme.com
- For any questions or to exercise your rights (access, rectification, erasure, objection, restriction, portability), please consult our Privacy Policy or contact our Privacy Contact at the address mentioned above.
- Limitation of Liability
Smart Medical Care Ltd strives to ensure the accuracy and updating of information disseminated on the Site but cannot guarantee the complete absence of errors or omissions. The use of the AI DiagMe service is the sole responsibility of the user. As stated in Article 4, the service provides simplified explanations for informational purposes only and does not replace professional medical advice. Smart Medical Care Ltd shall not be held liable for decisions made by the user based solely on the information provided by the service or the Site. More detailed limitations of liability concerning the use of the AI DiagMe service are specified in our Terms of Service, accessible here.
- Applicable Law and Jurisdiction
- These Legal Notices are governed by the laws of England and Wales. Any dispute relating to the interpretation or execution of these Legal Notices shall be submitted to the competent courts of England and Wales.
- However, if you are a consumer residing in the United States, you may also benefit from the protection afforded by mandatory provisions of US federal law and the law of your state of residence. Legal actions related to these Notices or the Site initiated by you against Smart Medical Care Ltd shall be brought before the courts of England and Wales. Legal actions initiated by Smart Medical Care Ltd against you will be brought in the jurisdiction where you reside.
- Modification of the Legal Notice
- Smart Medical Care Ltd reserves the right to modify these Legal Notices at any time. Users are invited to consult them regularly. Modifications will take effect upon their publication on the Site.